9 Mac Troubleshooting Tips: What to Try Before Calling a Technical Person

Macs are considered to be an efficient system though these systems also face certain performance related issues sometimes. In this article, we can discuss the tips to troubleshoot many Mac-related problems.


Mac troubleshooting is considered to be a tough task, though it is not. It only requires a knowledge of the specific problem and you are good to go as you can find a solution to almost all problems available on the Internet.

Here we can discuss certain Mac troubleshooting tips to help you smoothen your Mac system.

1.    Take Backup

If you find things on Mac not running smooth for a while and you are planning on embarking on a journey of resolution, Stop!

It’s time to take proper backup of your data first. Try taking backup through Time Machine, use your external drives or take backup on Cloud servers. Once you ensure your data is safe against any misadventure during Mac resolution process you can proceed the resolution journey.

2.    Check Updates and a Virus scan

Next is to ensure everything on your system is up to date. Your system operating system, your firmware, apps, peripheral devices and absolutely everything. To check system app updates head to Apple Menu > App Store.

For other user apps, check them individually for updates. Once you have confirmed the updates, next is to run a virus scan to ensure that system is not affected with any virus or nasty adware which is causing a problem. After this process, restart your system to check if the problem still persists. Alternatively, you can use Mac cleaner apps to fix certain speed and performance related issues.

3.    Diagnose the Problem

Locating the problem with software or hardware will help you find a solution in a better way. To check hardware issues run an Apple Diagnostics (or Apple Hardware Test) by following these steps.

•    Shut down your system and disconnect all peripheral devices.

•    Press the Power button and hold the D key until Apple Diagnostics starts.

•    Select the language of your preference and press enter.

•    If your Mac is pre-2013, check “Perform extended testing” and click on the Test button.

It will initiate a diagnostic process and will take a while to display results. Find the issues based on the report, it will help you solve problem specifically. Once you have completed the diagnostic process restart the Mac.  Using Mac OS X’s built-in utility app can also help you diagnose the problem.

Fix common problems

4.    Repair permissions

Fixing permissions on your Mac can solve many unseen problems on your system. To repair permissions, open up Applications > Utilities > Disk Utility and click on Verify Disk Permissions. Once the verification stops running it will display all the permissions that need to be fixed. Click on Repair Disk Permissions button to fix it instantly.

5.    Reset PRAM

The parameter random-access memory (PRAM) is an important part of the system and holds the solution to many problems. To reset the PRAM shut down your Mac, press the power button and press the Command + Option + P + R keys simultaneously before the gray screen appears. Hold these keys until your system restarts and you hear the restart sound for the second time. Now release the keys.

6.    Reset SMC

To reset system management controller (SMC) on a Mac with a removable battery, shut down your system and unplug the power adapter. Remove the battery, press and hold the power button for few seconds. Now replace the battery, plug in the power adapter again and turn on the system.

7.    Disable extensions on boot

It happens sometimes when certain extensions prevent your system from booting normally. To fix it, power on or restart your mac while holding down the SHIFT key. Continue to hold down SHIFT key to disable all extensions and another login from loading during the boot process. Now “Safe Mode” without extensions will allow you to remove offending and unnecessary apps to boot normally.

8.    Recovery Partition

Due to this problem, your system may not boot consistently or you may need to reinstall your operating system. It can also affect hard drive by making it unresponsive or your may need to run Disk Utility. To deal with it, power on the system while holding down the Command + R keys. This command will direct the boot process to target the recovery partition available on Mac running OS X 10.7 or newer.

9.    Verbose mode

Due to this issue, your system may not boot completely or experience unknown issues delaying boot. To deal with it, power on or restart your system while holding down the “V” key. This way Verbose mode will load a terminal-like screen on your system that logs the boot process in real time.  It will help you identify the source of the particular error that may be affecting the booting process.

Try these simple Mac troubleshooting tips to fix the common issues or to find specific issues on your Mac. This way you may not require calling a technical person to help with your Mac.

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